SMS Consent & Privacy Policy

1. Overview

This Privacy Policy describes how the POS Device Management System, operated by Isaac Joyner on behalf of the IT Department, collects, stores, and uses your personal information in connection with equipment loan, checkout, and SMS opt-in services. For SMS messaging terms and opt-out instructions, see our Terms & Conditions.

2. Information We Collect

We may collect the following information from you:

Full name
Mobile phone number
Email address (if provided)
Employee or identification number (if applicable)
Device checkout and return history
IP address at time of submission
Photos taken at the time of checkout (if applicable)

3. How We Use Your Information

Your information is used solely for the operation of the POS Device Management System. Specific uses include:

Processing and tracking equipment loans and returns
Sending SMS notifications related to your loan status or program updates (only if you have opted in)
Maintaining accurate records of device custody and audit history
Identifying overdue or unreturned equipment
Contacting you regarding a device issue, concern, or support request

We do not use your information for advertising, profiling, or any purpose unrelated to the administration of this program.

4. Data Storage & Retention

Your personal information is stored securely on encrypted cloud infrastructure. Data is retained for the duration of your active loan or opt-in status, and for a reasonable period thereafter for record-keeping and audit purposes. You may request deletion of your information by contacting us directly.

5. Data Sharing

We do not sell, rent, or trade your personal information to any third party. Your data may be accessed by authorized IT staff or management only as necessary to administer device loans, respond to support requests, or resolve disputes. Data is never shared with unaffiliated third parties except as required by applicable law.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your data, subject to legal record-keeping obligations
Withdraw SMS consent at any time by replying STOP to any message

To exercise any of these rights, contact IT staff directly or submit a support ticket through this portal.

7. Contact

For questions or concerns about this Privacy Policy or your personal data:

Submit a ticket through this portal
Contact your local IT representative directly